App Down

Incident Report for Jellyfish

Resolved

This incident was successfully resolved at 11:46AM EST.

Posted May 27, 2025 - 16:46 UTC

Update

After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

Posted May 27, 2025 - 16:46 UTC

Monitoring

Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

Posted May 27, 2025 - 15:32 UTC

Update

We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

Posted May 27, 2025 - 14:03 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 27, 2025 - 13:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 27, 2025 - 13:12 UTC

This incident affected: Web Application.